Welcome to Winter Atelier. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website (https://winteratelier.co.uk).
By using our website, you consent to the data practices described in this policy.
We may collect and process the following types of information:
a. Personal Information
Name
Email address
Billing and shipping addresses
Phone number
Payment details (processed securely by third-party payment providers)
b. Technical Data
IP address
Browser type and version
Time zone setting
Operating system and platform
Information about how you use our website
c. Cookies and Tracking Data
We use cookies and similar technologies to improve website functionality, personalize your experience, and analyze traffic. You can manage cookie preferences through your browser settings.
We use the information we collect to:
Process and fulfill your orders
Communicate with you regarding orders, products, or inquiries
Improve our website, products, and services
Send marketing communications (only if you have opted in)
Comply with legal obligations and prevent fraud
We will not sell, rent, or trade your personal information to third parties.
We process your personal data under the following legal bases:
Performance of a Contract – to fulfill and deliver your orders.
Consent – when you subscribe to marketing or newsletters.
Legitimate Interests – to improve our website and customer service.
Legal Obligation – to comply with applicable laws and regulations.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
When no longer needed, your information will be securely deleted or anonymized.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
All payment transactions are encrypted and processed through secure third-party payment gateways. We do not store or have access to your full payment details.
We may share your information with:
Trusted service providers who assist us in operating our website, processing payments, or delivering orders (e.g., couriers, payment processors).
Professional advisers, such as auditors or legal consultants, when necessary.
Authorities, when required by law or to protect our legal rights.
All third parties are required to handle your data securely and in accordance with this Privacy Policy.
Under data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where there is no legitimate reason for us to continue processing it
Object to or restrict processing of your data
Withdraw consent at any time (for marketing communications)
Request a copy of your data in a portable format
To exercise your rights, please contact us at support@winteratelier.co.uk.
If you subscribe to receive updates, offers, or newsletters, you may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and understand how you interact with our site.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.
If your data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or equivalent measures.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
Any updates will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of any updates.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Winter Atelier
Email: support@winteratelier.co.uk
Website: https://winteratelier.co.uk
