Terms and Conditions
Welcome to Winter Atelier! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, you agree to accept these terms and conditions in full. If you do not agree with any of these terms, please do not use our website.
1. Definitions
In these terms and conditions:
“We”, “Us”, and “Our” refer to Winter Atelier.
“You” and “Your” refer to the person accessing this website and accepting these terms and conditions.
“Products” refer to the luxury Christmas and winter holiday decorations available for purchase on our website.
2. Use of the Website
You must be at least 18 years of age to use our website. By using our website and agreeing to these terms, you warrant that you are at least 18 years old.
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
3. Intellectual Property Rights
Unless otherwise stated, Winter Atelier and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved.
You may view and/or print pages from https://winteratelier.co.uk for personal use only, subject to the restrictions below.
You must not:
Republish material from this website.
Sell, rent, or sub-license material from this website.
Reproduce, duplicate, or copy material from this website.
Redistribute content from Winter Atelier (unless specifically made available for redistribution).
4. Products and Pricing
All products are subject to availability. We reserve the right to limit the quantity of products supplied, to supply only part of an order, or to divide orders as necessary.
We make every effort to ensure that product descriptions and prices are accurate. However, errors may occur. In such cases, we reserve the right to correct pricing and description errors and to cancel or refuse any affected orders.
Prices for our products may change without prior notice. We reserve the right at any time to modify or discontinue a product without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of a product.
5. Orders and Payment
By placing an order on our website, you offer to purchase a product subject to these terms. All orders are subject to availability and confirmation of the order price.
You agree that all details you provide are accurate and complete, that you are an authorized user of the payment method used, and that sufficient funds are available to cover your order.
We accept payments through major credit and debit cards (including Visa and Mastercard), PayPal, and any other methods clearly stated on the website.
6. Shipping and Delivery
We aim to dispatch all orders within 3–5 business days. Delivery times may vary depending on your location and chosen shipping method.
We are not responsible for delays caused by postal or courier services, customs processes, or events beyond our control.
Shipping costs are calculated at checkout based on order weight and destination.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not, you may return products within 14 days of receipt for a full refund or exchange, provided the items are unused, in their original packaging, and in resalable condition.
To initiate a return, contact us at support@winteratelier.co.uk with your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item is faulty or damaged.
8. Limitation of Liability
To the fullest extent permitted by law, Winter Atelier shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses arising from:
(a) your use or inability to use the website;
(b) any unauthorized access to or use of our servers or personal information stored therein.
9. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
Winter Atelier reserves the right to revise these terms and conditions at any time. Changes will take effect immediately upon posting on this website. Continued use of the website after changes are made constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at:
support@winteratelier.co.uk